Category: Chatting

Assessing Chatting Performance

The Problem with “Chatting Ratios” Last year, I remember being completely glued to my CRM’s dashboard, keeping tabs on each of my model’s chatting ratios to a religious extent. It...

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Another Chatting Agency?

Yes, another chatting agency telling you to hand over 20% of your revenue, telling you to ‘only worry about traffic’ while ‘we handle the rest.’ How can there be so...

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